Privacy Policy for Cro Outdoor Services
Effective Date: April 10, 2025
1. Introduction
Welcome to Cro Outdoor Services. We are committed to protecting the privacy of our
customers and visitors to our website, crotreeservices.com.
This Privacy Policy outlines
how we collect, use, disclose, and safeguard your information when you visit our
website, request our services, or interact with us in any other way.
This policy applies to information we collect:
– On our website.
– In email, text, and other electronic messages between you and Cro Outdoor
Services.
– Through phone calls or in-person interactions related to our services.
– When you engage our outdoor services (e.g., tree care, lawn care, landscaping,
snow removal, etc.).
Please read this policy carefully. If you do not agree with our policies and practices, your
choice is not to use our website or services. By accessing or using our website or
services, you agree to this privacy policy.
2. Information We Collect About You
We may collect several types of information from and about users of our services,
including:
– Personal Identification Information (PII): Information by which you may be
personally identified, such as:
o Name
o Service Address (where work is performed)
o Billing Address
o Email Address
o Phone Number
– Payment Information: If you pay for services directly via credit card or other
electronic means, we may collect payment details. Often, this information is
processed directly by a secure third-party payment processor, and we may only
receive confirmation of payment and limited details (like the last four digits of a
card).
– Non-Personal Information: Information that does not identify you personally,
such as:
– Details about your property relevant to the services requested (e.g., lawn
size, types of plants).
– Information about your internet connection, the equipment you use to
access our website (if applicable), and usage details (e.g., IP address,
browser type, operating system, pages visited, time spent). This is often
collected automatically.
3. How We Collect Information
We collect information in the following ways:
– Directly from You: When you fill out forms on our website, request a quote,
schedule a service, contact us via phone or email, sign a service agreement, or
provide payment information.
– Automatically: As you navigate through our website (if applicable), we may use
automatic data collection technologies like cookies or web server logs to collect
certain information about your equipment, Browse actions, and patterns.
– From Third Parties: We generally do not collect personal information from third
parties, except perhaps basic contact information if referred by another customer
(with their implied consent).
4. How We Use Your Information
We use the information we collect about you or that you provide to us, including any
personal information:
– To provide you with information, quotes, or services that you request from us.
– To schedule and perform outdoor services at your property.
– To manage your account and process payments for services rendered.
– To communicate with you regarding your services, scheduling changes, invoices,
or other administrative matters.
– To respond to your inquiries and provide customer support.
– To improve our website (if applicable) and service offerings.
– To send occasional promotional emails or newsletters about new services,
special offers, or other information we think you may find interesting (only if you
have opted-in to receive such communications). You can opt-out at any time.
– To fulfill any other purpose for which you provide it.
– To comply with legal obligations.
5. Disclosure of Your Information
We value your privacy and do not sell your personal information. We may disclose
personal information that we collect or you provide as described in this privacy policy:
– To Service Providers: We may share your information with third-party vendors,
consultants, and other service providers who perform services on our behalf
(e.g., payment processors, scheduling software providers, email service
providers for marketing if applicable). These parties are obligated to keep
personal information confidential and use it only for the purposes for which we
disclose it to them.
– For Legal Reasons: We may disclose your information if required to do so by
law or in response to valid requests by public authorities (e.g., a court or a
government agency), or to protect the rights, property, or safety of Cro Outdoor
Services, our customers, or others.
– Business Transfer: In the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of Cro Outdoor
Services’ assets, personal information held by us may be among the assets
transferred.
– With Your Consent: For any other purpose disclosed by us when you provide
the information or with your explicit consent.
6. Data Security
We have implemented measures designed to secure your personal information from
accidental loss and from unauthorized access, use, alteration, and disclosure. These
include administrative, technical, and physical safeguards appropriate to the sensitivity
of the information.
However, the transmission of information via the internet or electronic storage is not
completely secure. Although we do our best to protect your personal information, we
cannot guarantee the security of your information transmitted to us. Any transmission of
personal information is at your own risk.
7. Data Retention
8. Your Choices and Rights
You may have certain rights regarding your personal information, subject to local data
protection laws. Depending on the applicable laws, these rights may include:
– Access: You can request access to the personal information we hold about you.
– Correction: You can request correction of inaccurate or incomplete personal
information.
– Deletion: You can request deletion of your personal information, subject to
certain exceptions (e.g., if we need to keep it to comply with legal obligations or
complete transactions).
– Opt-Out of Marketing: You can opt-out of receiving promotional communications
from us by following the unsubscribe link or instructions provided in any email we
send or by contacting us directly.
To exercise these rights, please contact us using the details below.
9. Cookies
Our website may use “cookies” to enhance user experience. Cookies are small files
placed on your device. You may choose to set your web browser to refuse cookies, or to
alert you when cookies are being sent. If you do so, note that some parts of the website
may not function properly. We may use cookies for website functionality and analytics.
10. Children’s Privacy
Our services and website are not intended for children under 13 years of age. We do
not knowingly collect personal information from children under 13. If we learn we have
collected or received personal information from a child under 13 without verification of
parental consent, we will delete that information.
11. Third-Party Links
Our website may contain links to other websites not operated by us. If you click on a
third-party link, you will be directed to that third party’s site. We strongly advise you to
review the Privacy Policy of every site you visit. We have no control over and assume
no responsibility for the content, privacy policies, or practices of any third-party sites or
services.
12. Changes to Our Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes
by posting the new privacy policy on this page and updating the “Effective Date” at the
top. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Information
If you have any questions or comments about this privacy policy and our privacy
practices, please contact us at:
Cro Outdoor Services: [email protected]
